“Martin Lewis: £13 billion could be paid out over car mis-selling.” “This is enormous... we're talking about systematic, mass scale mis-selling” [1]
You could reclaim £000s in hidden fees
Have you had a car on finance with Close Brothers between 2007 and 2021?
You might be able to claim thousands in mis-sold commission and excessive interest payments. Use our free eligibility checker to see if you can claim.
- Check your eligibility in 2 minutes
- You may be able to reclaim £000s in hidden commission and interest
- Millions of drivers have potentially been mis-sold
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Why Can I Reclaim?
The Financial Conduct Authority has banned UK car dealers from charging hidden commissions and pushing higher interest rates for PCP and HP finance agreements. If you signed up for one of these agreements and your dealer didn’t disclose the commission they received, either verbally or in any written documentation, you might be eligible to claim.
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“Drivers who have bought cars using a type of car finance deal from a dealer might have fallen victim to a mis-selling scandal." [2]
“This could lead to billions of pounds of overcharged interest paid back to millions of people.” [3]
“Martin Lewis: £13 billion could be paid out over car mis-selling.” “This is enormous... we're talking about systematic, mass scale mis-selling” [1]
“Drivers who have bought cars using a type of car finance deal from a dealer might have fallen victim to a mis-selling scandal." [2]
“This could lead to billions of pounds of overcharged interest paid back to millions of people.” [3]
Frequently Asked Questions
The good news is, yes 👍 If you've had multiple cars on finance, you may be able to claim for them all. Use our online check to get started.
Check NowYou can start registering for compensation in just 2 minutes! Our online registration process is super easy to use, all you need to do is tell us about you, how you bought the vehicle and, if you're eligible, sign up to claim 💪
Check NowYou'll need your vehicle registration, some basic details and the name of your lender, that's it! We'll take care of the rest.
Check NowYes, whether you're still paying off your car finance or it's been settled in full, the product was still mis-sold and you can still claim.
Check NowWhile the Financial Conduct Authority (FCA) is investigating PCP and HP agreements, there is a pause on the 8-week deadline that finance providers have to respond to complaints concerning discretionary commission arrangements. You can still lodge a complaint to the provider, but they do not need to respond until June 2025 at the earliest. Following this, if you have an eligible claim, it will likely be processed within three to six months. It's advisable that you start your claim as soon as possible. Compensation will be awarded in the order that claims are received. The earlier you register, the higher up you will be in the queue, which is particularly important given the backlog lenders will likely face. Please refer to the FCA's website to learn more.
Check NowYou can submit your mis-sold car finance claim yourself for free without using a law firm or claims management company. You can also refer the complaint to the Financial Ombudsman Service yourself for free. Before escalating the complaint to the Financial Ombudsman Service, you must firstly lodge the complaint to the provider. There are benefits to choosing us to manage your claim, including allowing us to handle all communication with the lender, where we will work closely with them to ensure you receive a fair level of compensation. If the provider encounters any problems locating your details, we will assist them to ensure your claim proceeds as normal. After you register with us, you can sit back and relax while to handle everything for you. We will keep you updated via email throughout the process.
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Why Choose Us?
We're dedicated experts in the mis-sold car finance sector focused on securing the compensation our clients deserve. Whilst it's more than possible for you to submit the claim yourself, by working with us, you benefit from our collective experience to give you the best possible chance of having a successful claim.
So, how does it work?
Check Your Eligibility
Tell us about the cars you've financed to see if you're eligible.
Our Experts Review Your Case
Our dedicated team of experts will analyse your agreement.
We'll Progress Your Case
Once we've completed our analysis, we may submit your claim or appoint a solicitor if required.
Receive Your Compensation
Sit back, relax and we'll work on your behalf to secure your compensation.